IRS TELLS PTIN HOLDERS TO WAIT FOR NEW ONLINE E-MAIL CHANGE OPTION

The IRS will add a new option on the PTIN system in mid-December for users who need to change the email address associated with their online PTIN account. The new functionality will also help people who have forgotten their user IDs and/or passwords and do not have access to their original email account. Preparers in this situation are encouraged to wait for this online option instead of sending paper applications, which take 4-6 weeks to process.

If you have the same e-mail and know your user ID and password, you should go ahead and renew as soon as possible to avoid possible delays from high volumes at the end of the year.